Description
Online travel and accommodation booking platform offering hotels, apartments, and vacation rentals
Market positioning
Leading online travel agency with accommodation focus
Target audience
Travelers and tourists seeking accommodations
Use cases
Online travel and accommodation booking platform offering hotels, apartments, and vacation rentals
Company information
Company size
Large Enterprise (25,000+ employees)
Revenue
$17+ billion annually
Scale
Global
Number of users
1.5+ billion registered users globally
Features
24/7 customer support, Hotel and apartment bookings, Instant booking, Loyalty program, Mobile app, Price comparison, Customer support, Flat 15% commission from hosts, Global reach, Integration with hotel bookings, Marketing support, No fees charged to guests
Pricing
Pricing modelCommission-based
Starting priceFree for travelers (15% commission from accommodation providers)
Billing periodPer booking commission
Rating
4.2/5
Pros and cons
Based on: (AI summary)
Pros
- Extensive inventory
- Global presence
- Strong brand
- Comprehensive travel services
- Simple flat commission structure
Cons
- High commission rates
- Focus on tourism over residential rentals
- Complex fee structure
- Fixed 15% commission regardless of booking volume
- Primarily hotel-focused platform
Feature Comparison
Top features across 20 competitors (most common first)
| Feature | Airbnb | Apartment L… | Apartments.… | Avail Renta… | Zillow Rent… | Zillow Rent… | Booking.com | Vrbo | Avail | Expedia Ren… | Facebook Ma… | Lodgify | Trulia | Zillow Rent… | Expedia | ForRent.com | Rent.com | RentCafe | Zumper | Apartments.… |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Customer support | ||||||||||||||||||||
| Mobile app | ||||||||||||||||||||
| Rental listings | ||||||||||||||||||||
| Booking system | ||||||||||||||||||||
| Reputation management | ||||||||||||||||||||
| Rent calculator | ||||||||||||||||||||
| Application processing | ||||||||||||||||||||
| Background checks | ||||||||||||||||||||
| virtual tours | ||||||||||||||||||||
| property management tools | ||||||||||||||||||||
| Airbnb Luxe for high-end properties | ||||||||||||||||||||
| Booking management tools | ||||||||||||||||||||
| Channel manager integration | ||||||||||||||||||||
| Cross-currency booking support | ||||||||||||||||||||
| Global marketplace | ||||||||||||||||||||
| Global reach and marketing | ||||||||||||||||||||
| Host and guest profiles | ||||||||||||||||||||
| Host-guest communication | ||||||||||||||||||||
| Host-only fee model (14-16% host fee) | ||||||||||||||||||||
| Multiple cancellation policies |