Description
A digital experience analytics platform that records and plays back user sessions, allowing designers to observe real user behavior, filter sessions by attributes, and identify usability issues.
Market positioning
Leading session replay and digital experience analytics tool, competing with Hotjar and LogRocket
Target audience
UX designers, product teams, and customer support teams who want to observe and understand real user interactions
Use cases
A digital experience analytics platform that records and plays back user sessions, allowing designers to observe real user behavior, filter sessions by attributes, and identify usability issues.
Company information
Company size
501–1,000 employees
Revenue
$100M–$200M ARR (estimated)
Scale
Mid-to-large scale SaaS platform serving thousands of enterprise and mid-market customers globally
Number of users
Thousands of businesses globally, ranging from startups to Fortune 500 enterprises
Features
Pricing
Rating
No Trustpilot link available
Pros and cons
Based on: (AI summary)
Pros
- Advanced filtering to find relevant sessions quickly
- Unobtrusive observation of real user behavior
- Useful for identifying onboarding and support issues
- Reduces time spent reviewing irrelevant recordings
Cons
- Session review can still be time-consuming
- Focused on session replay; not a full research hub
- Privacy considerations with session recording
Feature Comparison
Top features across 20 competitors (most common first)
| Feature | Google Anal… | FullStory | Mixpanel | Canva | Figma | Google Shee… | Intercom | AI-Powered … | Dovetail | Figma AI | InVision Bo… | Adobe Firef… | Segment | Awesome Scr… | Midjourney | Wufoo | DALL-E 3 | BrandMap | O'Reilly Le… | MyFitnessPal |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AI-powered design automation | ||||||||||||||||||||
| Text-to-image generation | ||||||||||||||||||||
| Cloud-based collaboration | ||||||||||||||||||||
| Prototyping and wireframing | ||||||||||||||||||||
| Behavior flow diagrams | ||||||||||||||||||||
| Funnel visualization | ||||||||||||||||||||
| Goal setting and conversion measurement | ||||||||||||||||||||
| Out-of-the-box data collection | ||||||||||||||||||||
| Traffic and usage tracking | ||||||||||||||||||||
| User path analysis | ||||||||||||||||||||
| Advanced session filtering by user attributes and pages visited | ||||||||||||||||||||
| Onboarding flow analysis | ||||||||||||||||||||
| Session recording and playback | ||||||||||||||||||||
| Support trigger analysis | ||||||||||||||||||||
| User behavior observation | ||||||||||||||||||||
| User segment filtering | ||||||||||||||||||||
| Cohort analysis | ||||||||||||||||||||
| Event and action tracking | ||||||||||||||||||||
| Feature impact measurement | ||||||||||||||||||||
| Funnel analysis |