Description
A 24-point alumni engagement scoring system that tracks four categories of alumni engagement: Consumer activities, Financial Support, Participation in events/surveys, and Volunteer activities to rank alumni engagement levels.
Market positioning
Institutional case study and reference implementation for alumni engagement metrics
Target audience
Ball State University alumni and potentially other higher education institutions seeking to implement similar engagement tracking systems
Use cases
Alumni engagement measurement and prioritization through comprehensive 24-point scoring system across four key engagement categories
Company information
Company size
Large public university (approximately 22,000 students)
Revenue
$500M+ annual budget (estimated for public university of this size)
Scale
Institutional implementation with potential for multi-institutional adoption
Number of users
Ball State University alumni base (estimated 100,000+ alumni)
Features
Pricing
Rating
Pros and cons
Based on: (AI summary)
Pros
- Proven success at Ball State University
- Comprehensive four-category tracking system
- Quantifiable 24-point scoring methodology
- Practical implementation in real institutional setting
- Covers diverse engagement activities beyond just giving
Cons
- Institution-specific solution may not be easily transferable
- Limited scalability information available
- No information on validation or benchmarking against other institutions
- Potential complexity in implementation for other organizations
Feature Comparison
Top features across 16 competitors (most common first)
| Feature | BrightCrowd… | CASE Alumni… | CASE Insigh… | 360Alumni P… | Alumni Mana… | Alumni Enga… | Cuseum Digi… | EnterpriseA… | Vaave Alumn… | Alumni Invo… | Alumni Enga… | CallHub Alu… | King's Coll… | USF Student… | Mindshare M… | Voluntary A… |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| experiential | ||||||||||||||||
| Peer comparison capabilities | ||||||||||||||||
| Affinity group targeting | ||||||||||||||||
| consultation services from alumni professionals | ||||||||||||||||
| contact data collection and database updates | ||||||||||||||||
| data import capabilities to existing databases | ||||||||||||||||
| dedicated FAQ pages for users | ||||||||||||||||
| digital memory books for alumni | ||||||||||||||||
| global accessibility from anywhere | ||||||||||||||||
| one-day book launch capability | ||||||||||||||||
| personalized alumni pages | ||||||||||||||||
| simple user interface with 10-minute page creation | ||||||||||||||||
| Alumni engagement categorization and grouping | ||||||||||||||||
| Alumni Engagement Cohort facilitated discussions | ||||||||||||||||
| Alumni segmentation by multiple degrees | ||||||||||||||||
| Annual global survey with 350+ participating institutions across 17 countries | ||||||||||||||||
| Benchmarking capabilities | ||||||||||||||||
| Benchmarking reports with interactive charts and datasets | ||||||||||||||||
| CASE Insights Data Portal access | ||||||||||||||||
| Cross-departmental collaboration tools |